International Shared Ownership Trade Publication to Become Survey Technology Media Partner
May 17, 2010 by Susan Knox
Robert A. Kobek, President of Mobius Vendor Partners, (MVP) an Indianapolis-based company that provides business process management and online customer feedback surveys for companies, associations and non-profit organizations, announced that it has joined forces with the UK-based Perspective Magazine as a primary vehicle for publishing important leisure industry research garnered by MVP’s CustomerCount online feedback system.
The CustomerCount® program collects and measures customer feedback. CustomerCount tracks three primary components: the reservation experience, the sales experience and the vacation experience. CustomerCount® is fully transparent to members, owners and guests. The process begins with Email invitations and reminders and continues through to on-line reporting and analysis 24/7. It may be customized for use by shared ownership resort developments, as well as other businesses.
“We’re looking forward to working more closely with Perspective as it opens up a truly global market for CustomerCount. In the few years the publishing company has been in the shared ownership market, their impact has been considerable. As they expand into North America, we plan to be of assistance in growing both their advertiser and subscriber base,” said Kobek.
Paul Mattimoe, President and CEO of Perspective International Ltd. Said “Before establishing our first company in 2003, we had more than 20 collective years of experience in timeshare sales, marketing and management and so we clearly recognize how the data collected by CustomerCount can impact sales, marketing and operations of resorts. We are proud to be able to offer that information to our international clients and readers. We additionally look forward to working closely with Mobius Vendor Partners in other areas as we continue to rapidly expand our US Company’s presence, based out of Orlando, FL.”
Mobius Vendor Partners is a ten year old business process design and management company specializing in servicing the needs of the timeshare industry. Mobius principals are active in ARDA through sponsorships and committee memberships. For more information visit www.mobiusvp.com or call 317-816-6000.
